Introduction to Hotels
Introduction to F &
B Department
Introduction to
Housekeeping Department
Waiter’s Quality
Menu Knowledge
Food Knowledge
Beverage Knowledge
Restaurant Tools &
Equipment
Bar Tools &
Equipment
Steps of Food service
FB Skill Practice / Table manner
Housekeeping Skill Practice
English grammar
English conversation
English for waiter
Basic
sanitation/personal hygiene
Food sanitation
Quality Customer Service
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